Professional Summary
Highly skilled professional with a diverse background in hospital care, food service management, and computer science. Adept at leveraging a comprehensive understanding of patient care systems and food safety protocols to ensure operational efficiency and quality service. Proficient in various programming languages and software tools, demonstrating strong problem-solving and critical thinking abilities. Experienced in training new hires and fostering productive, collaborative work environments. Currently completing a degree in Computer Science, combining technical expertise with practical experience to drive innovation and excellence in every role.
Skills
- Programming Languages: Java, C, SQL, HTML, CSS, JavaScript
- Microsoft Office Suite and Teams
- Problem-Solving and Critical Thinking
- Team Collaboration and Leadership
- Time Management and Multitasking
- Patient Care and EMR Systems (EPIC, Periwatch, telemetry)
- New Hire Training
- Friendly, Positive Attitude
Awards
- Cleveland Clinic Emerald Award (2022)
- Cleveland State Dean's List: Fall 2022, Spring 2023, Summer 2023, Fall 2023, Spring 2024
- Cleveland State President's List: Spring 2023
Relevant Coursework
- Engineering Stats/Probability
- Data Structures & Algorithms
- Data Base Concepts
- Operating Systems
- Web Development
- Mobile App Development
- Physics I and II
- Calculus I and II
- Linear Algebra
- Discrete Mathematics
Work Experience
Cleveland Clinic | Cleveland, OH
Clinical Clerical Assistant (September 2019 - Current)
- Efficiently registered patients using EPIC, ensuring accurate data entry.
- Maintained and verified unit census across EMR systems, including Periwatch and telemetry.
- Organized medical equipment and led training for new clerical assistants.
Chipotle | Columbus, OH
Service Manager (April 2018 - July 2019)
- Managed shift operations, food safety, and guest satisfaction.
- Handled employee management and customer complaints.
Certified Trainer (October 2016 - April 2018)
- Trained and managed employees, maintained food safety, and customer service standards.
Education
Cleveland State University, Cleveland, OH
Bachelor of Science - Computer Science (Expected May 2025)
Minor in Mathematics, GPA: 3.72
STEM Peer Teacher for Linear Algebra